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Beyond the first 30 days,
warranty for any product on the following list is
through its respective manufacturer, not
through Intrex. A detailed description of the Intrex
Warranty Policy can be found at the bottom of this page. You may click company
names for links or call phone number if option is available: 3com or
call 1-847-262-0070 option 3
Abit
or call 1-510-492-0882
or 0911
Acer or
call
1-800-816-2237 (click
here for Acer LCD Pixel Policy)
Adaptec or
call 1-408-934-7274
for RMA
Altec Lansing or call 1-800-ALTEC88 (1-800-258-3288)
AMD Processors
(boxed only) 1-408-749-AMD9
Antec
or call 510-770-1200 x330
AOC
Monitors
AOpen
APC or call 1-800-555-2725
Archtek/Smartlink
1-626-330-3600
ext 103 or
customerserv@archtek.com
ASUS
ATI
Avermedia
BeFlat
Belkin
BenQ
1-800-452-2237
CaseLogic
1-888-666-5780
Certance
(for Seagate tape drives)
1 800
495 0805
Chimei
Tel: +1 626-709-3080 Fax: +1 626-336-1398 E-mail :service@mail.nexgen.com.tw
Coby
or
718-416-3300 or email
customerservice@cobyusa.com
Cornea
(800-681-6155 Option# 2)
Corsair
Creative
Labs
(retail boxed)
CRU
or
support@cru-dataport.com or (800)
260-9800 or (360) 816-1772
Cyberpower
1 (952)
403-9500 1 (877) 297-6937
Dazzle
Readers
D-Link
(877)
453-5465
http://support.dlink.com/contact/USsupport.asp
Edimax (except
DSL modems which are covered by Intrex for 1 year)
call (408)-988-6092
support@edimax.com
Envision
Monitors 1
(888)-838-6388
or
service@envisionmonitor.com
Epson
or call:
(562)276-7202
EVGA
or call 1 (888) 881-3842
Ezonics
Cameras
Fujitsu
Drives
Gainward
call (510)-252-1118 or
support@gainwardusa.com
GetNet
call (408)-988-6093 or
support@getnetusa.com
Gigabyte
or call
(626) 854-9338
Great Speed
call 510-771-6092 or
support@greatspeed.com
Hauppauge
or (631)
434-3197
Hitachi
or (1.888.426.5214)
HP
IBM
Drives
Intel
call (916)-377-7000
Iomega
KDS
Monitors
K Hypermedia
services@KHypermedia.com
or 6700 Golden Gate Dr. #B, Dublin CA 94568
Keytronic
Kingston
or call 1 (800) 337-3719
Kinyo
Labtec
1-702-269-3612
FAQ
Leadtek
Lenovo
or
click here for phone numbers
Lexmark
Printers
LG
- Optical Drives
1-800-243-0000
Linksys
or call (800) 326-7114
Lite-On
or Call 1-888-4-LITEON
Logitech call 1-702-269-3457
LSI
Logic 1-800-633-4545
Matrox
Maxtor
Microtek
Scanners
Mitsumi
support@mitsumi.com 1-800-MITSUMI
MSI
1-626-581-3001
or 1-626-581-3001
Mushkin
NEC
Monitors
Netgear
Norcent
OCZ
or
(800) 459-1816 (Toll Free)
OffSpring
Technologies
(800) 596-5100
techsupt@jditech.com
Palit
or
email
rma@palitmultimedia.com
Plextor
Drives
PNY
Promise
Ph#: 408-228-1400 ext 4
Fax: 408-228-1097
Roxio
Samsung
Optical & Hard Drives
or call (201)-935-2300
or e-mail
svcfsc@sea.samsung.com
Samsung
Printers
Sandisk
or call
1.866.726.3475
Scanport
Scanners
Seagate
Drives
Shuttle
SIIG
SMC
SOYO
TDK
(DVD Burners)
Thermaltake
Toshiba
(510) 651-6798
sdd@pcs-sj.com
TrendNet
(866) 845-3673
support@trendnet.com
Tyan
Mainboards or call (510) 440-8808
Ultra
or (888) 222-5487
US
Robotics
Vantec
or
support@vantecusa.com or (510) 668-0368
Viewsonic
or
call (800)-888-8583
Western
Digital
XFX (requires
online product registration before RMA)
Zalman
support@zalmanusa.com Tel : 714-530-0700
Zonet
Zoom
Intrex Warranty Policy
Brand Name Products sold at
Intrex have a limited warranty through their respective manufacturers. All
warranty issues beyond the first 30 days of purchase are handled directly
between the customer and the manufacturer. INTREX offers replacement or
exchanges for defective parts during the first 30 days. Exceptions to that are
Clearance items and non-Intrex computers (7-day warranty for both), as well as
Special Order sales (warranty strictly through manufacturer). For generic (non
brand name) products, in the case customers do not have recourse with the
manufacturer, INTREX will handle the warranty for one year from purchase date.
INTREX computer systems & INTREX laptops are also warranted for one year from
purchase date. During this time, INTREX warranties products to be free from
defects in material and workmanship under normal use and service. This warranty
is contingent upon the proper use of the product in question, and INTREX Inc.
does not in any way claim responsibility or can it be held liable for any
injuries or damages sustained because of defective product, misuse, or
negligence to any person(s) or properties. If the product incurs any
physical damage, the warranty will be void. Parts found defective by Intrex
within the warranty period will be either repaired or replaced at the sole
discretion of Intrex. INTREX PCs/Notebooks also carry a one year limited
hardware labor warranty
(Intrex does offer extended warranties on
systems, check with our sales staff).
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