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Service and Support
Discover local computer repair.
Whether you need your home PC
or laptop repaired, or your business's network server is down and need immediate
help, Intrex is there to get you back up and running as fast
as possible.
NC Computer repair and Laptop repair service centers
are located in Raleigh Cary Chapel Hill Durham Greensboro Winston Salem
North Carolina |
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In-Store
Computer Repair
Performed in our stores: Computer, laptop, notebook repair, upgrades, virus & spyware
removal, data transfers, motherboard installations, drive & card installations,
OS reloads, insurance damage assessment and much more... if computers are
involved, we can service it.
Each Intrex store
location includes a service and repair center. Our repair facilities are
located in Cary, Chapel Hill, Durham, Greensboro, Raleigh
and Winston Salem.
On-Site Services
Performed in the convenience of your home or place of business. Same
services as in-store repairs plus: PC delivery & setup, router & wireless
installation, basic networking, backup solutions and more.
Service limited to the Triangle area. Please call (919)
468-1903 and press option 4.
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Diagnostics: |
Diagnose a PC or parts to find the problem |
$50 |
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Malware: Virus and Spyware Removal and Cleanup
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Includes Diagnostics, installation
of Windows critical updates, and OS installation if needed |
$179 |
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Hard Drive Cloning: |
Clone a hard drive to another |
$50 |
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Data Backup: |
Backup/Transfer select files to another hard drive |
$60 |
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Data Backup to optical: |
Backup data to CD/DVD, per optical disk (in addition
to backup) |
$15 |
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Data Import and Setup: |
Specific files, e-mail, favorites, cookies (in
addition to backup) |
$40 |
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Data Recovery: |
Successful/Failed |
$150/$75 |
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Windows Installation/Repair |
Includes Drivers & Windows Updates |
$110 |
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Update Windows: |
Download and Install Windows Updates and Service
Packs |
$30 |
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Driver Download & Installation: |
Per Driver |
$30 |
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Software Installation: |
Per application |
$30 |
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Memory Installation: |
Includes testing |
$30 |
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CPU Installation: |
CPU and/or CPU Fan installation |
$30 |
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Power Supply Replacement: |
Case power supply replacement |
$30 |
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Drive
Installation: fee is
per
drive |
Floppy, CD-ROM ,
Hard Drive (No O/S),
CD-RW, DVD-R, DVD-RW |
$30 |
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Card
Installation: fee
is per card |
Modem/Sound/Video/Network |
$30 |
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Drive installation in an Enclosure: |
Includes installation and formatting |
$20 |
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Motherboard
Installation:
No extra charge for
CPU,
memory, video card that are also being installed |
Motherboard replacement (No configuration)
Motherboard replacement, including configuration/setup |
$60
$100 |
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PC Assembly: |
(Hardware only, no software or O/S work) |
$60 |
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Tablet Repair: |
Tablet Repair including disassembly, reassembly & diagnostics |
$60 |
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Computer Recycling: |
Recycling |
FREE |
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Computer Recycling w/ option 1: |
Recycling with Low Level Formatting |
$20 |
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Computer Recycling w/ option 2: |
Recycling with Low Level Formatting & Physical Drive Destruction |
$30 |
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Insurance Damage Assessment: |
Can only be performed in-store |
$90 |
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In Store Rush
Fee: |
Priority service |
$50 |
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In Store Desktop
Labor Rates: |
Charged per 20 minute increments |
$75/hr |
In-Store
Notebook Specific Services:
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Notebook
Simple Assembly: |
Un-assemble and reassemble a notebook, includes the
diagnostic fee |
$100 |
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Notebook
Complex Assembly:
Includes Motherboard |
Un-assemble and reassemble a notebook, includes the
diagnostic fee |
$140 |
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Notebook
Solder Work: |
Soldering of connectors in notebooks |
$50 |
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In Store
Notebook Labor Rates:
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Charged per 20 minute increments |
$90/hr |
On-Site Specific Services:
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On-Site Fee:
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This fee is a mandatory charge for all on-site PC work |
$79 |
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PC Installation: |
Physically set up a PC |
$50 |
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Router Installation: |
Includes configuration of up to 3 PCs |
$60 |
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New Intrex.Net DSL Installation: |
Includes simple cabling and up to 1 hour of labor |
$70 |
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Wireless Network Installation: |
Includes up to 2 PCs |
$60 |
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Setup of simple Backup Solution: |
Includes 30 minutes of training |
$120 |
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Network Printer Setup: |
Per
printer per PC |
$25 |
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On-Site Rush Fee |
4
hour response |
$100 |
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On-Site Labor Rates: |
Charged
per 30 minute increments |
$90/hr |
IMPORTANT:
Flat
non-hourly fees reflect typical installations or work, with no complications or
special circumstances; please be aware that extra charges may apply at an hourly
charge.
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